User Engagement

Llama Events offers several features to help users engage with events and connect with event organizers. This section covers how to interact with events as an attendee and maximize your event experience.

💡 Stay Connected
Use RSVPs, ticket management, and social sharing features to get the most out of your favorite events and organizers!

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Managing RSVPs

RSVPs are the foundation of event engagement on Llama Events. Whether you're attending free community events or purchasing tickets for premium experiences, managing your RSVPs effectively helps you stay organized and helps organizers plan better events.

RSVPing to Events

Follow these steps to RSVP for any event:

Step	Action	Description
1	Find Your Event	Navigate to the event page through search, categories, or direct links
2	Click RSVP	Click the "RSVP" button for free events or "Get Tickets" for paid events
3	Select Attendees	Choose the number of people attending if the event allows multiple attendees
4	Complete Process	Finish the RSVP process and receive confirmation via email

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Viewing Your RSVPs

My RSVPs Dashboard

Access your personalized RSVP dashboard to manage all your event commitments in one place.

How to Access:

• Navigate to "My RSVPs" in the sidebar menu
• View upcoming and past events with filtering options
• Click on any event to view details or manage your RSVP

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Cancelling RSVPs

How to Cancel Your RSVP

1. Navigate to "My RSVPs" section
2. Locate the event you wish to cancel
3. Click "Cancel RSVP" button
4. Confirm your cancellation in the dialog

ℹ️ Best Practice
Cancel at least 24 hours before the event to help organizers manage their attendee count effectively.

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Viewing and Downloading Tickets

For paid events, Llama Events provides comprehensive ticket management tools to ensure you never lose track of your purchases.

Digital Ticket Management

Feature	Description
Access Tickets	View all your purchased tickets in the "My Tickets" section
Download Options	Multiple download formats including PDF, mobile wallet, and QR codes
Transfer Tickets	Easily transfer tickets to friends and family when plans change

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Accessing Your Tickets

Step 1: Navigate to "My Tickets" in sidebar menu
  ↓
Step 2: Find the event you purchased tickets for
  ↓
Step 3: Click "View Ticket" to see your digital ticket

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Downloading Tickets

Choose from multiple download formats:

PDF Ticket

• Format: Printable PDF document
• Use Case: Perfect for physical entry at venues
• How to: Click "Download PDF" button

Mobile Ticket

• Format: Digital wallet integration
• Platforms: Apple Wallet or Google Pay
• How to: Use "Add to Wallet" button

QR Code

• Format: Scannable QR code image
• Use Case: Quick and contactless entry
• How to: Save QR code image to device

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Transferring Tickets

Changed your plans? Transfer your ticket to someone else seamlessly.

Transfer Process

Step	Action
Step 1	Navigate to the ticket in "My Tickets"
Step 2	Click "Transfer Ticket" button
Step 3	Enter the recipient's email address
Step 4	Confirm the transfer and notify the recipient

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Social Media Sharing Tools

Llama Events makes it easy to share events with your network and help organizers reach a wider audience. Use our built-in sharing tools to spread the word about amazing events.

Sharing Events

Available Sharing Methods

Method	Description	Platforms
Quick Share	One-click access to all sharing options	Universal sharing menu
Direct Social	Pre-filled content with event details	Facebook, Twitter, WhatsApp, Instagram
Copy Link	Direct URL sharing	Email, messaging apps, anywhere

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Sharing Your Profile

Let others discover your event interests and connect with you on the platform.

Profile Sharing Steps

Navigate to your profile page
  ↓
Click "Share Profile" button
  ↓
Select your preferred sharing method

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Engagement Best Practices

RSVP Management Tips

• Be Prompt: RSVP as soon as you know you can attend
• Update Changes: Cancel early if plans change (24+ hours notice preferred)
• Check Details: Review event information before confirming attendance
• Set Reminders: Use calendar integration to remember event dates

Ticket Management Tips

• Download Early: Get your tickets as soon as you purchase them
• Multiple Formats: Save tickets in PDF and mobile wallet for backup
• Transfer Safely: Only transfer tickets through official platform tools
• Arrive Prepared: Have your ticket ready before reaching the venue

Sharing Best Practices

• Add Context: Include personal recommendations when sharing
• Tag Friends: Mention friends who might be interested
• Use Hashtags: Include relevant event hashtags on social media
• Share Early: Give others time to plan and purchase tickets

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Troubleshooting Common Issues

RSVP Problems

Issue	Solution
Can't find RSVP button	Check if event is still accepting RSVPs or if you're already registered
RSVP not showing	Refresh the page or check your "My RSVPs" section
Email confirmation missing	Check spam folder or contact event organizer

Ticket Issues

Issue	Solution
Can't download ticket	Try different browser or clear cache
QR code not working	Ensure image is clear and device has good lighting
Transfer not working	Verify recipient's email address is correct

Sharing Problems

Issue	Solution
Social media not connecting	Check your social media privacy settings
Link not working	Copy the full URL including "https://"
Preview not showing	Wait a few minutes for social media to refresh link data

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Engagement Analytics

Track Your Activity

Monitor your event engagement through your dashboard:

• Events Attended: View your complete event history
• RSVPs Made: Track your commitment rate
• Tickets Purchased: See your spending patterns
• Events Shared: Monitor your sharing activity
• Connections Made: Track your networking growth

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Need Help with Engagement?

Having trouble with RSVPs, tickets, or sharing?

Support Options:

• Live Chat: Available on the platform
• Email: support@llamaevents.com
• Help Center: help.llamaevents.com
• In-App: Profile menu → Help & Support

Response Times:

• Live Chat: Immediate during business hours (9 AM - 6 PM EAT)
• Email: Within 4 hours during business days
• Help Center: 24/7 self-service resources

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Last updated: User engagement guide v3.2